JOIN THE TEAM AT OLD DOWN ESTATE

Wedding Coordinator

We are an award-winning country estate situated in the South West countryside and set in 66 acres of beautiful grounds with panoramic views across the River Severn to Wales and the rolling hills beyond. Our magnificently refurbished Manor House is lavishly presented for exclusive wedding hire and is fully equipped to host corporate events.

We are looking to recruit an enthusiastic and experienced Wedding Co-ordinator to join our Sales and Events team. The successful candidate will work as part of the Sales team which consists of Weddings and Event Co-ordinators. You will ensure the effective operation of Wedding bookings, delivering exceptional customer service and leadership to all guests.

Hours of work will be 37.5 hours, 5 days per week with some weekends and late evenings. Flexibility with working hours will be required. The package includes 20 days holiday plus Bank Holidays, company pension and staff discounts within the estate.

Key responsibilities will include but are not limited to:

  • Creating event proposals which are tailored to client requirements and presenting proposals to deadlines
  • Identifying sales opportunities and maximising the profit whilst ensuring costs are kept under budget
  • Ensuring all events are run efficiently and effectively, including Wedding Open Days, Wedding Fayres, networking and conference open days at the venue
  • Managing and overseeing events on the day, including problem-solving, welcoming guests, directing event set-up, communicating with staff, and organising vendors
  • Co-ordinating event entertainment, including music, performers, and guest speakers
  • Researching previous/past events and analysing data/feedback
  • Responding to all leads and enquiries, and maintaining a data log of all communications
  • Creating, maintaining and managing a planning schedule for all events
  • Ensuring conversion rates are met and maintained
  • Conducting client show-rounds whilst demonstrating a strong knowledge of the venues and vendor offerings
  • Creating sales opportunities for future events during client liaisons and during events. This includes possessing and maintaining a comprehensive knowledge of the company, venues and packages to further these sales opportunities
  • Creating and maintaining strong working relationships with all clients, vendors and all departments on the estate
  • Liaising with the operational team to ensure all event details are handled professionally, whilst both client expectations and company standard are exceeded
  • Managing the outsourcing of provisions for each event where required
  • Conducting post event feedback requests to check satisfaction
  • Carrying out spot checks at events, ensuring high operational standards are met
  • Researching markets to identify opportunities and benchmarking
  • Issuing invoices and collecting payments in a timely manner, and creating daily reports
  • Communicating with the marketing team to create effective advertisements for each event

Experience required for the role

  • Previous experience in a similar role is desirable
  • Demonstrable sales experience is desirable
  • High-level of organisational skills and a strong attention to detail
  • Comfortable dealing with multiple interconnecting elements of event preparation
  • Strong written and communication skills
  • Confident in communicating with clients face-to-face and over the telephone
  • Ability to work under pressure and prioritise workloads

Benefits:

  • Discounted/free food
  • Flexible working hours
  • On-site parking

Job Types: Full-time, Permanent

Experience:

  • wedding planning: 2 years (Preferred)