Frequently Asked Questions
You can read the answers to some of the most frequently asked questions about a visit to Old Down Country Park. If you still haven’t found what you’re looking for, get in touch and we’ll be only too happy to help.
Old Down Country Park General Information
What are your admission prices?
Admission rates are as follows:
- Adults £15.00
- Children (aged 2 – 15) £10.50
- Children (under 2) Free
- Concessions (over 60s, childminders) £10.50
- Carers Free
- Families (2 adults and two children) £45.00
Carers go free. Please bring along valid proof of identity to show that the accompanying person is a carer. If this is not possible, we will offer a concessionary rate.
Do you offer any discounts or concessions?
We offer a 10% discount for students, NHS workers and Special Forces members who can present a valid ID. Please buy tickets when you arrive at our ticket office to receive your discount.
What are the park opening times?
- October – March 10am – 4pm daily
- April – September 10am – 5pm daily
- Closures Christmas Day, Boxing Day and New Year’s Day.
Is there access for limited mobility visitors or wheelchair users?
It’s important that our facilities suit all visitors who choose to enjoy a day out with us. Whatever your accessibility requirements, we’ll do what we can to accommodate them. If you have a specific requirement or request, please get in touch with us ahead of your visit on 0347 776 9380.
Our provisions for limited-mobility visitors and wheelchair users include:
- Ground-level access throughout the centre of the estate.
- Ramps into the shop and ground-level access to the Barn Café.
- Disabled car parking spaces at the front of the car park.
Please note that terrain includes grass, gravel and tarmac. Our walks to the lake may not be suitable.
Guide and assistance dogs are most welcome.
Do you have family-friendly facilities?
We’re proud to offer plenty of facilities to make you and every member of your family feel welcome.
- Baby changing facilities - Located in the toilets opposite the Barn Café.
- Breast-feeding friendly. If you require more privacy do let us know and we can accommodate you.
- Highchairs and nourishing, child-friendly meals, both available in the Barn Café.
Can I bring my dog to Old Down Country Park?
Well-behaved dogs are very welcome in the park, but they must always be kept on a short lead – and please clear up any mess!
Getting to Old Down Country Park
Our postcode is BS32 4PG.
Northbound
From Bristol and the South, exit the M5 at Junction 16. Take the A38 to the traffic lights at Alveston (near Thornbury). Turn left towards Thornbury at the Hyundai Garage then take the next left, opposite The Ship Inn pub. Go along the road for nearly two miles and turn right opposite a football field (follow the brown sign to Old Down Estate). Take the second entrance to the estate on your left.
Southbound
From Gloucester, the Midlands and the North, exit the M5 at Junction 14, follow the A38 to the traffic lights at Alveston (near Thornbury). Turn right towards Thornbury then take the left opposite The Ship pub. Go along the road for nearly two miles and turn right opposite a football field (follow the brown sign to Old Down Estate). Take the second entrance to the estate on your left.
Eastbound
From South Wales, use the old Severn Bridge and exit the M48 at Junction 1 (immediately after the Bridge) and follow the signs to Thornbury. After passing through Elberton, climb the hill and turn right into Foxholes Lane at the top on a sharp left-hand bend. Old Down Country Park is situated on the right-hand side halfway along the lane.
Is Old Down Country Park at the same place as Old Down Manor?
Yes, it’s the same place, although guests attending an event at The Manor use the entrance closest to Alveston Road (it’s locked when there isn’t an event on). For information on The Manor, please visit olddownestate.co.uk/weddings.
Booking Information
Do I need to book tickets to the park in advance?
Park entry tickets are available to buy online in advance, and we do recommend booking ahead of your visit to guarantee entry and reduce queuing times during busy periods. Plus, tickets bought online are not restricted to a particular date and are valid for one year from purchase. Alternatively, you can buy tickets from our ticket office on arrival.
For all special events at the park, please book in advance via our website to ensure entry and availability. Entry is restricted to event dates only.
How do I book afternoon tea?
Please book afternoon tea in advance. You can check availability and book directly via our website, at this link. If you have a gift voucher, you can use the code at checkout.
We’re delighted to cater for a variety of dietary requirements – just leave a note in the comments box at the time of booking.
Making a day of it?
Enjoy a discounted entry price of £5 per person when you book afternoon tea. Just show your afternoon tea booking details when you arrive at the ticket office to receive your discount.
Do I need to pre-book Sunday lunch?
Our Sunday lunches can be popular, so we’d strongly recommend booking in advance to make sure you get a table. You can check availability and book directly via our website. Please note that we ask for a deposit of £5 per person at the time of booking. This is redeemable from your final bill.
Want to explore the country park too? You’ll receive discounted entry for £5 per person. Simply show your Sunday lunch booking details when you arrive at the ticket office to receive your discount.
What benefits can I enjoy as an Old Down Country Park member?
Our members can take advantage of an impressive range of discounts, including 10% off Sunday lunch bookings, select discounts and priority booking for events and 10% discount at Foxhills Spa. Read our full membership details here [link to website].
Do you cater for dietary requirements?
We do! You can choose from a range of different food options, including hot food and drinks, deli items, fresh cakes and food, all available from our café and farm shop.
If you have specific dietary requirements, we’d always recommend double-checking with a member of our team to find out what foods will be best suited. And if you’re making an afternoon tea or Sunday lunch booking, make a note of your requirements in the comments box at the time of booking.
Can I have a birthday party at Old Down Country Park?
Of course you can! Just visit our private events page [link to page] for more information.
Do you hold children’s parties?
Yes, you can treat your little ones to a memorable, magical celebration at Old Down. You can even add the private use of our children’s soft play bus for more fun! To find out more and check availability, email us at [email protected].
Do you sell gift vouchers?
We have a full range of voucher options to help you choose your perfect gift.
Afternoon tea gift vouchers are available to buy online. [link]
Old Down Country Park entry and membership gift vouchers are available to buy from our ticket office.
Do I have to pay park entry to use the Barn Café?
You’re welcome to visit our farm shop and café, however we are currently offering a takeaway-only service, with a selection of deli options, sandwiches and homemade cakes. If you wish to visit the country park as well, admission fees will apply.
Foxhills Spa at Old Down Estate
How do I book a visit to Foxhills Spa?
There are a few ways you can book into our day spa facilities for a little well-earned relaxation.
You can call us directly on 0344 776 9380, message us via our social channels or fill in our online enquiry form [link to form] and a member of the team will get back to you.
What are the Foxhills Spa opening times?
Our day spa is open:
- Monday to Wednesday 10am – 5pm
- Thursdays 10am – 8pm
- Fridays and Saturdays 10am – 5pm
We offer bookings on weekday evenings, and on Sundays on a request-only basis with a minimum guest requirement.
Where is Foxhills Spa?
Foxhills Spa is situated next to the Manor House, in the grounds of Old Down Estate. Please use the Old Down Country Park car park and entrance, where a member of our team will direct you.
I’m an Old Down Country Park member. Do I get a discount on the spa?
As a membership benefit, Old Down Country Park members can receive a 10% off spa treatments and packages.
Do you have any accommodation available to spa visitors?
As a day spa we don’t have overnight accommodation available on site. However, during the summer season, Old Down Country Park offers bell tent glamping [link to page], available within Old Down Estate, just a short walk from the spa.
How do I know which spa treatment to book?
Give us a call or send us a message on social media. Our therapists are on hand to talk through available treatments and how we can tailor your spa appointment to your specific skin and health care needs.
Weddings and Events at Old Down Estate
Can I book a wedding venue tour?
Of course! Our team are on hand to personally show you around our two special venues. Email [email protected] or fill in our online enquiry form [link to form] and our coordinators will be in touch to arrange a suitable time for your tour. We can also arrange evening and weekend viewings, subject to availability.
Can I have a marriage ceremony at Old Down?
Old Down Manor is licensed to hold civil ceremonies in our Orangery, Grand Hallway, Bernays and Piano rooms. Alternatively, you can have a civil ceremony or church ceremony at another location and enjoy your reception and wedding breakfast at Old Down.
Do you offer onsite accommodation for wedding guests?
Our beautifully renovated Manor House features 8 bedrooms, including a bridal suite and family rooms. We also have an additional property just a short walk from the Manor House that sleeps 11. Or, if you fancy something a little different, during the summer months we have luxury bell tent glamping onsite too!
Can I see a brochure?
Yes, simply send an email to [email protected] or fill out our online enquiry form and our coordinators will be in touch.
How do I find prices and availability?
All our private hire events are tailor-made to your requirements. Send us an email at [email protected] or fill out our online enquiry form [link] and our coordinators will be in touch to discuss your needs and provide a quote.
Do you hold private events other than weddings?
Our venues – a beautiful rustic barn and stunning manor house – are as flexible as they are exquisite. We offer a range of hire packages, from corporate days and private parties to celebrations of life and baby showers. Whatever the occasion, we're here to make it special.