Animal Adoption

Terms and Conditions

Processing Time

Please allow up to 2 weeks for your adoption to be processed and name added to their profile. You will receive an email notification when your adoption pack has been sent. If you would like it sooner, please email info@olddownestate.co.uk and we will try our best to accommodate you.

Adoptions are valid for one year from selected start date.

Refunds

Personalised adoptions are non-refundable unless there are exceptional circumstances, determined at Old Down Country Park’s discretion.

Additional Costs

Postage will be charged for the delivery of the Adoption Pack.

Pack Contents

Admission ticket does not grant you access to Old Down Country Parks internal events. They hold no monetary value and are not for resale. Any tickets found to be resold will be invalidated.

The soft toy included in the adoption package may not necessarily represent the adopted species.

If purchasing 1 pack for 2 people, they will receive just 1 pack in total.

Ownership

All animals adopted remain the property of Old Down Country Park.

Changes to Terms

All adoptions are subject to change if circumstances require.

Data Usage

The data you provide will only be used for its intended purposes and will not be shared with any third parties.

Data Protection

When you enter into the animal adoption scheme, you agree for your first name and surname initial to be publicly displayed on the animal’s profile. We will process your data in line with our data retention policy. If you wish for the adopter name to be displayed as anonymous, please put "anonymous" as the name of the adoption recipient.

Changes to Terms

Terms and conditions are subject to change without prior notification.